Terms Of Shipping

Terms & Conditions

How do I cancel an order on Jewelmyne?

1) Cancellation before product has shipped:

  • If you cancel your order before your jewellery has shipped, we will refund the entire amount.

2) Cancellation after product has shipped:

  • If your jewelry has shipped but has not yet been delivered, contact Customer Service and inform them of the same.
  • If you received the product, it will be eligible for a replacement if it is defective or wrong item delivered then you order. See 01-Day Replacement Guarantee for further details. What is the 01-Day Replacement Policy?

Every piece of jewellery sold at Jewelmyne is covered under our 01-Day Replacement Policy in case of only below issue.

  • wrong item delivered other than your order.

The following products shall not be eligible for return or replacement under this 01 Day Replacement Policy:

  • Any jewellery that exhibits physical damage to the box or to the product
  • Any jewellery that has been washed
  • Any jewellery not in its original condition
  • Any jewellery that is returned without all original packaging and accessories, including the retail box and all other items originally included with the product at the time of delivery.
  • Any jewellery without a valid and readable serial number, including but not limited to products with missing, damaged, altered, tampered, or otherwise unreadable serial number.

How do I return a purchased item? What is the procedure to return a product to Jewelmyne?

  • Notify/Inform us about problems, damages, or defects within 01 days from the date of delivery at info@jewelmyne.com or contact us on customer care number printed on our courier box.
  • we will check about any issue made from our warehouse by cctv footage.
  • if issue fits to our replacement/refund policy, we will send a replacement product to you, provided the procedure below is followed.
  • In order to initiate a return,

before sending the shipment back to us, please email us below mention details at info@jewelmyne.com

——————–

Order Id:

Name:

Mobile Number (from which number you made order):

City:

Item Name:

Issue:

——————–

Our customer service representative will guide you in preparing the return shipment.

  • Please include the original contents, certificates, and any additional material sent with the shipment and ensure that the packet is properly sealed.

● We don’t support reversal pickup facility at present. hence, you need to send the courier back to us. Please send the return shipment back to our warehouse at the address below.

Reseller Registration

Reseller Registration