Order Processing:
We do our best efforts to fulfil orders as soon as you place them. In most cases, your order will be sent to our delivery partner within 1-2 business days. Our business days are Monday-Saturday.
Shipping Time:
For most serviceable pin codes, we try to deliver within 3 to 7 days. But due to unforeseen circumstances like weather, strikes, remote locations, stocking issues, or any other reason - it may take longer. You will however be able to track your package using a unique tracking link that we will email/SMS you after your order is sent to our delivery partner.
Things to remember?
- never share any OTP before delivery.
- do not share OTP for reattempt if asked by courier boy.
- check package before delivery, if you found it tempered from anywhere or having cello tape on package then kindly return it to courier as it is.
- always open package by creating video, show full package from all side, show awb number clearly in video, then cut package to open in front of video, check the item you received is correct or not. now if everything is fine you can remove that video. you need this video in case of any wrong product received or any fraud happen. keep this habit for all your online packages for your safety :)
Received message of delivery confirmation but not received package?
- Kindly inform us within 12 hours of delivery message,
- Any dispute should be raised within 12 hours. kindly email us for the same with delivery SMS screenshot with your order id and mansion your registered mobile number.
- Any claim after 12 hours will not be accepted.
